Support

Need help with your account, an episode, or a subscription? Contact us at support@munbi.app.

Episode generation

Generation continues in the cloud if you close the app. Reopen Munbi to see the latest progress. If a job fails, use the retry option; completed stages are preserved and are not paid for twice.

Subscriptions

Use Settings > Munbi Pro to subscribe, restore purchases, or manage an active subscription. Apple handles billing, cancellations, and refunds.

Account and privacy

You can sign out or permanently delete your account from Settings. Account deletion does not cancel an Apple subscription.

When contacting support

Include the approximate time of the problem and what you were doing. Do not send passwords, payment details, or verification codes.